(Crossposted from snurb.info.)

In a few days' time, I'll head off to Europe again, to present at this year's Conference on e-Democracy (EDEM 2010). I really enjoyed the 2009 edition (see the coverage on snurb.info), and it's hard to believe a whole year has passed already - probably because it hasn't: EDEM 2009 was held in September...

Still, that's not stopped us from developing some new ideas on how to further the 'government 2.0' push which aims to utilise Web 2.0 technologies, social media models, and produsage processes in order to create better engagement and participation between governments and citizens. This year, I'm building on my observations with Jason Wilson about top-down and bottom-up forms of engagement, presented at EDEM 2009, to suggest (in a paper co-authored with Adam Swift) that neither the common government-to-citizen (g2c) nor citizen-to-citizen (c2c) initiatives in the government 2.0 space quite manage to find the right balance, and that we may need to explore the possibility for new, hybrid models in between these poles: we outline what we've called a g4c2c model in which government provides explicit support for, and gets involved in, citizen-to-citizen activities.

One of the more interesting things to happen for me as a result of the air traffic turmoil caused by the volcanic ash clouds from Eyjafjallajökull - other than fretting about my chances of getting to Europe as planned at the start of May (I'm now cautiously optimistic, though hardly because of Qantas's handling of the situation) - was that I discovered the Flightradar24 site, through a link on my colleague Jo Jacobs's blog. What a powerful demonstration of the power of crowdsourced geodata mashups!

If you haven't seen this site yet - go there! It's the kind of user-generated information resource which only a few years ago we couldn't even have dreamt of, but which now relies on no more than the willingness of a few dozen users world-wide to invest a reasonably modest sum in hardware, and of a few hundred more (I'm guessing) to contribute their time to develop the system and curate the data it relies on.

Flightradar24 aims to track - mainly commercial - aircraft, live, as they fly their various routes around the world, and while its coverage to date is mainly focussed on Europe (with a few contributions from the Americas, South Asia, and Australia), for that continent it does exceptionally well. There's no unauthorised use of data involved here - in the first place, the site simply relies on commercially available devices that receive the transponder information (flight number, aircraft type, height, speed, position, etc.) which is constantly transmitted by commercial airliners - and a few others, such as the planes of the Australian Royal Flying Doctors Service.

(Crossposted from snurb.info.)

There's a fair amount of travelling coming up for me over the next few months - and as always, where I'm attending conferences I'll endeavour to cover them on snurb.info (though a good part of my travels in May is for personal reasons, so don't expect too much - a few tweets here and there, perhaps).

First, though, I'm off to Perth and Adelaide next week to speak at the State Libraries of Western Australia (on 28 April) and South Australia (on 30 April) . In a talk I'm calling "Outreach and Co-Curation: Engaging with Library Users", I'll explore how libraries and librarians may use social media to connect and collaborate with library users - this updates my keynote at the ARLIS conference a couple of years ago and also builds on the social media reports I've written for the Smart Services CRC. Ultimately, what this points to is the significant potential for librarians and library users to engage in a shared practice of co-curating information and knowledge: importing and adapting produsage approaches into library practice, and in the process perhaps opening up new user communities for our libraries. I've already posted the Powerpoint here - and all going well, I'll add the audio from the presentation later on as well. UPDATE: The audio from the SLSA talk is now online as well. Thanks again to the SLSA and SLWA folks for organising the event!

One of the major sites of produsage which I examined in Blogs, Wikipedia, Second Life, and Beyond was Wikipedia, of course. I continue to think that relative to its major impact on how we deal with information, Wikipedia remains curiously underresearched - especially so if you consider the vast number of individual language-specific Wikipedias which exist today. That's not to belittle the work that has been done - but for a site which sits alongside Google, Facebook, and only a handful of others in a very rarefied category of real gamechangers, we simply haven't seen the amount of scholarly publications about it that we should rightfully expect to see.

With my colleague Jan Schmidt from the Hans-Bredow-Institut in Hamburg, I'm delighted to have been approached by the editors of the Taylor & Francis journal New Review of Hypermedia and Multimedia to edit a special issue on produsage. Below is the Call for Papers - we welcome any enquiries and submissions. Please spread the word!

Exploring Produsage

A Special Issue of New Review of Hypermedia and Multimedia

Call for papers

The concept of produsage points to the shift away from conventional producer/consumer relationships, and highlights the more fluid roles of users and contributors within social media environments. Participants in open source projects, in Wikipedia, in YouTube and Second Life are no longer merely consuming or using preproduced material, but neither are they at all times acting as fully self-determined producers of fully formed new works; rather, they occupy a hybrid position as produsers of content.

One of my research gigs for 2009 was to investigate the potential of social media for the Smart Services CRC, a cooperative research centre comprised of several Australian universities and industry partners from the media, finance, government, and IT fields. Ostensibly, the goal here was to translate what we know about the principles and processes of produsage into actionable ideas for organisations and businesses which aim to engage with social media communities, and I'm pleased to announce that the two reports produced from this research are now available under Creative Commons licences. (I mentioned the release of Report 1 in a previous posting in June.)

All of this was in recognition of the fact - and to say this is not a dig specifically at the CRC's industry partners, but speaks to an almost industry-wide malaise - that social media and the communities which use them remain very poorly understood by the organisations which attempt to use them, which has led to a great many failures in working with social media. (For mine, the jury is still out on whether even Facebook founder Mark Zuckerberg actually gets social media.)

Indeed, it seems like these failures are now used by some corporate planners to argue against engaging with user communities altogether - 'social media' has become a dirty word for them, as ReadWriteWeb reports just today. It's unlikely that such a head-in-the-sand strategy is going to be successful in the long (or even the short) term, of course - much as the music industry has found with filesharers, social media communities aren't something you can contain by ignoring them, suing them, or quarantining them from your own content using paywalls or other protection mechanisms.

So, what our two reports for the Smart Services CRC aim to do instead is to provide an accessible, level-headed introduction to social media which draws substantially on produsage theory but tries to present those ideas in as simple and straightforward a manner as possible (without, hopefully, dumbing them down too much). I've even gone as far as avoiding to use the term 'produsage' itself all too much, in order not to scare any overanxious corporate strategists who might be frightened off by their encounter with new ideas...

Hot on the heels of the new book chapter that I mentioned in my previous post comes another chapter (though technically this one was indeed published in 2009, while the previous one has been pre-dated to 2010 - such are the mysteries of academic publishing). And this chapter is another one of my German-language articles, too, this time on produsage (or Produtzung) and its implications for politics and political organisations - which may also make it a useful companion piece to my recent interview for Polar Magazin.

The book, Soziale Netze in der digitalen Welt, edited by Christoph Bieber, Martin Eifert, Thomas Groß, and Jörn Lamla, follows on from a conference in Gießen at which I presented in 2008, but my contribution, "Produtzung: Von medialer zu politischer Partizipation", takes a considerably longer view of potential developments in political participation than the more strongly citizen journalism-focussed paper at the conference itself; it explores similar ideas to my 2008 journal article for Information Polity, in fact.

I'm very happy to announce that my latest article on produsage has now been published, in the (German-language) reader developed from the Prosumer Revisited conference which I attended earlier this year. Obviously, I argue in the book chapter that the 'prosumer' is no longer a useful term to describe the changes in participation and content creation which are occurring today, and the chapter provides a concise overview of produsage, or Produtzung, as an alternative. Probably a little more clearly than I did in my conference presentation itself!

I'm delighted to note that three new reviews of my book Blogs, Wikipedia, Second Life, and Beyond: From Production to Produsage - by Verena Laschinger, Alan Razee, and Erin Stark - have been published over at the Resource Centre for Cybercultural Studies. RCCS editor David Silver kindly also asked me to provide a response to these reviews, which point to a number of further avenues for research into the produsage phenomenon that I hope many of us who work in this field will pursue.

Looking back, my stay at the Hans-Bredow-Institut in Hamburg during May and June this year was exceptionally productive. In addition to the various conferences at which I presented, I also conducted a range of interviews with German media - and the latest of these, for Polar, the voluminous twice-annual magazine for political philosophy and culture, has now been published. I was interviewed for the magazine by Jan Engelmann of the Heinrich Böll Foundation, which is aligned with the German Greens party.

Here's an extended version of the interview, slightly longer than what was published in Polar. It's in German, of course - try Google Translate for a rough translation to other languages?

"In der Open-Source-Demokratie wartet man keine Einladung ab"

Bloß zuschauen war gestern. Im Web 2.0 entwickeln Leute gemeinsam freie Software, redigieren Texte in Wikipedia oder beraten auf Blogs die Sicherheitslücken von Windows. Könnte diese Beteiligungslust auch der Politik zugute kommen? Ja, wenn man die Philosophie der Netzkulturen ernst nimmt und schrittweise in das institutionelle System integriert, sagt der in Australien arbeitende Medienforscher Axel Bruns in einem E-Mail-Interview mit Jan Engelmann.