Produsage: Applications

Axel Bruns. "Produsage and Beyond: Exploring the Pro-Am Interface." Invited seminar at the Journalism & Media Research Centre, University of New South Wales, Sydney, 29 Oct. 2009.

The concept of produsage (Bruns 2008) describes the user-led collaborative approach to content creation which is prevalent in open source, citizen journalism, and the Wikipedia, as well as many other social media spaces. While many produsage projects have emerged initially to challenge dominant players in industry, their successful establishment as viable and sustainable alternatives also opens the door for an exploration of manageable cooperative arrangements between industry and community. Many challenges remain for such Pro-Am (Leadbeater & Miller 2004) models, however - not least an often deep-seated sense of mutual distrust -, and successful Pro-Am models may be most likely to succeed when sponsored by trusted third parties (public broadcasters, NGOs). This presentation explores pitfalls and possibilities in the Pro-Am space.

Axel Bruns. "Citizen Journalism and Everyday Life: A Case Study of Germany's myHeimat.de." Paper presented at Future of Journalism, Cardiff, 9-10 Sep. 2009.

Much recent research into citizen journalism has focussed on its role in political debate and deliberation, especially in the context of recent general elections in the United States and elsewhere. Such research examines important questions about citizen participation in democratic processes - however, it perhaps places undue focus on only one area of journalistic coverage, and presents a challenge which only a small number of citizen journalism projects can realistically hope to meet.

A greater opportunity for broad-based citizen involvement in journalistic activities may lie outside of politics, in the coverage of everyday community life. A leading exponent of this approach is the German-based citizen journalism Website myHeimat.de, which provides a nationwide platform for participants to contribute reports about events in their community. myHeimat takes a hyperlocal approach but also allows for content aggregation on specific topics across multiple local communities; Hannover-based newspaper publishing house Madsack has recently acquired a stake in the project.

myHeimat has been particularly successful in a number of rural and regional areas where strong offline community ties already exist; in several of its most active regions, myHeimat and its commercial partners now also produce monthly print magazines republishing the best of the user-generated content by local contributors, which are distributed to households free of charge or included as inserts in local newspapers. Additionally, the myHeimat publishing platform has also been utilised as the basis for a new 'participatory newspaper' project, independently of the myHeimat Website: since mid-September 2008, the Gießener Zeitung has been published as both a twice-weekly newspaper and a continuously updated news site which draws on both staff and citizen journalist contributors.

Drawing on extensive interviews with myHeimat CEO Martin Huber and Madsack newspaper editors Peter Taubald and Clemens Wlokas during October 2008, this paper analyses the myHeimat project and examines its applicability beyond rural and regional areas in Germany; it investigates the question of what role citizen journalism may play beyond the political realm.

Axel Bruns and Jason Wilson. "Citizen Consultation from Above and Below: The Australian Perspective." Paper presented at EDEM 2009, Vienna, 7-8 Sep. 2009.

In Australia, a range of Federal Government services have been provided online for some time, but direct, online citizen consultation and involvement in processes of governance is relatively new. Moves towards more extensive citizen involvement in legislative processes are now being driven in a "top-down" fashion by government agencies, or in a "bottom-up" manner by individuals and third-sector organisations. This chapter focusses on one example from each of these categories, as well as discussing the presence of individual politicians in online social networking spaces. It argues that only a combination of these approaches can achieve effective consultation between citizens and policymakers. Existing at a remove from government sites and the frameworks for public communication which govern them, bottom-up consultation tools may provide a better chance for functioning, self-organising user communities to emerge, but they are also more easily ignored by governments not directly involved in their running. Top-down consultation tools, on the other hand, may seem to provide a more direct line of communication to relevant government officials, but for that reason are also more likely to be swamped by users who wish simply to register their dissent rather than engage in discussion. The challenge for governments, politicians, and user communities alike is to develop spaces in which productive and undisrupted exchanges between citizens and policymakers can take place.

Axel Bruns. "User Generated Content als Qualitätsmedium? Alternative Anreize für Qualitätscontent." Paper presented at Alcatel-Lucent Foundation conference "Finanzierung von Qualitätscontent", Hamburg, 9 June 2009.

Angetrieben und unterstützt durch Web-2.0-Technologien, gibt es heute einen Trend zur Verbindung der Nutzung und Produktion von Inhalten als Produtzung (engl. produsage). Um dabei die Qualität der erstellten Inhalte und eine nachhaltige Teilnahme der Nutzer sicherzustellen, müsen vier grundlegende Prinzipien eingehalten werden:

70 million user-generated content assets, that is. Readers of the produsage book will know that I'm very interested in Eric von Hippel's model in Democratizing Innovation of providing users with toolkits that enable them to participate in design and development processes. "Toolkits for users", he writes, "change the conditions potential innovators face. By making innovation cheaper and quicker for users, they can increase the volume of user innovation. They also can channel innovative effort into directions supported by toolkits" (147).

Sal Humphreys and Axel Bruns. "Collaborative Local Content Creation through edgeX: An Evaluation." Paper presented at the Association of Internet Researchers conference, Copenhagen, 17 Oct. 2008.

This paper presents research data and findings from the collaborative content creation project edgeX: Mapping the missing grassroots, which was reported on in the 2007 AoIRs conference (Authors). This project is based in Ipswich, Queensland, Australia and explores the potential for, geographically local communities to enhance their social ties and sense of communal identity through the integration of a Website into their communication ecologies. The Website, http://edgeX.org.au/, allows local users to upload their own content in a variety of formats, and thereby (figuratively as well as literally) to put themselves and their work on the map; a Google Maps-driven geobrowsing interface is a centrepiece of the edgeX site. edgeX has most of the features available to the communities of Flickr, YouTube, and social networking sites, enabling users to publish and share their work and to interact with each other.

(Crossposted from snurb.info.)

I'm spending the morning at the 2008 Arts Libraries Society of Australia and New Zealand conference, at the Queensland State Library. I'm afraid I'm only here for the opening keynotes (one of which I'm giving) - my hectic schedule for this week between overseas trips doesn't give me any more time to see what else is happening.

The first keynote speaker this morning is Kathryn Greenhill from Murdoch University, presenting on the possibilities of Second Life as a platform. She begins by taking us on a flight around Info Island - the central library island in Second Life - and follows this with a quick explanation of what Second Life is and how it works. The aim here, she notes, is immersion, not just information.

I thought I'd post a quick summary here on one further direction that my research into produsage will take over the coming years. One issue that has interested me for some time (and that I touch on throughout the book) is the problem of finding ways for 'professionals' and 'amateurs' - as inadequate these terms are - to collaborate fruitfully, rather than stand in inherent opposition to one another.

The oppositional stance is visible for example in the still persistent dismissal of citizen journalists by professional journalists in the industry; in the overly defensive response of Britannica and its commercial competitors to the rise of Wikipedia; or in the lack of engagement with or outright banning of user-generated content by many educational institutions. Against this, we're seeing the emergence of what (following Leadbeater and Miller) we might describe as Pro-Am operations - OhmyNews is a good example here, but so is the harnessing of user-generated content by Amazon or Google.

Axel Bruns. "Beyond the Pro/Am Schism: Opportunities for Collaboration between Professional and Citizen Journalists under a Produsage Framework." Paper presented at the CCi 2008 conference, Brisbane, 25-27 June 2008.

| View | Upload your own

The emergence of citizen journalism, and the challenges it poses for the conventional journalism industry, have been well-documented over the past decade. Citizen journalism has been hailed as a new "Estate 4.5" (Singer 2006), acting as a watchdog for a journalism industry increasingly compromised by commercial and political agendas; it has been seen as making possible a return to a more dialogic, deliberative engagement with the news (Heikkilä & Kunelius 2002) in which a broader range of perspectives are represented and engage with one another; it has been described as shifting focus from the global and generic to the hyperlocal and specific.

Axel Bruns and Sal Humphreys. "Playing on the Edge: Facilitating the Emergence of a Local Digital Grassroots." Paper presented at the Association of Internet Researchers conference, Vancouver, 20 Oct. 2007.

This paper by Axel Bruns and Sal Humphreys for the Association of Internet Researchers conference in Vancouver, 17-20 Oct. 2007, describes the first phase of the Emergent Digital Grassroots eXpo (edgeX) project - a research and application project centred on mapping grassroots and amateur content creation, community engagement with new media, and strengthening local identity. Developed in conjunction with the City Council of Ipswich, a city of some 150,000 residents in regional Queensland, the edgeX project provides a site for local residents to upload creative content, to participate in competitions, to comment on each other's work, and to develop new skills. Research goals associated with edgeX arise from a broader project of mapping the creative industries and their role in the knowledge economy, and a growing understanding of the significant part user-led content creation plays in these processes, especially including the role of amateur creatives.